Terms and Conditions

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Travelers Needing Special Assistance

You must report any disability requiring special attention to Jeanie’s Journeys at the time the reservation is made.* Jeanie’s Journeys will make reasonable efforts to accommodate the special needs of tour participants. Such participants, however, should be aware that the Americans with Disabilities Act is inapplicable outside of the United States and facilities outside the United States for disabled individuals are limited. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing the assistance. Neither Jeanie’s Journeys nor its personnel, nor its suppliers, may physically lift or assist clients into transportation vehicles. If a traveler thinks he or she might need assistance during a trip, he or she should call Jeanie’s Journeys to determine what assistance might reasonably be given. Jeanie’s Journeys cannot provide special individual assistance to tour members with special needs for walking, dining, airport assistance or other routine activities. 

*To request a wheelchair accessible room on a cruise, the traveler or person sharing the room must have a recognized disability that alters a major life function and requires the use of a mobility device and the use of the accessible features provided in the wheelchair accessible stateroom.